Urgent - please help- Pearson VUE revoked exam due to name mismatch

Hi AWS Team,

I have schedule my exam for AWS cloud practitioer at 09: 45 AM IST today(20-07-2022) and the Pearson VUE proctor revoked the exam stating mismatch in name.

Pearson VUE case ID : xxxxxxxx AWS Candidate ID : xxxxxxxxx and registered mail id - xxxxxxxxxxxxxxx@tcs.com please help me with this I have to write the exam asap

I have already raised the aws support case usinghttps://support.aws.amazon.com/#/contacts/aws-training. I haven't heard back yet.

I want to change my lastname(sur name) as "Muthu Kumar" in the certification portal.

Thanks.

Edited: Removed PII - Thomas E.