WorkDocs Share Link not working

1

WorkDocs Share a Link option has stopped working all of a sudden and shows the following error.

Link access cannot be updated because one of its containing folders is shared via a link. To change permissions or share it privately, go to the containing folder that has enabled link access.

Is anyone facing this problem with WorkDocs ?

질문됨 일 년 전261회 조회
1개 답변
0

Hi,

the message is explaining the root cause of the issue:

Link access cannot be updated because one of its containing folders is shared via a link. To change permissions or share it privately, go to the containing folder that has enabled link access.

Have you verified that none of the parent folders to the folder you are trying to share has not already been shared? You can identify shared folder via a small person icon on the lower right of the folder icon. Once you have found that folder, you need to switch off link sharing before being able to enable link sharing for one of the child elements (folders or documents)

Cheers

Massimiliano

AWS
전문가
답변함 일 년 전
  • Yes, that is already checked, none of the containing folders are shared via a link. This error seems to have come up all of a sudden, and Share Links had been working fine for a long time. I am wondering if its a problem with AWS and other WorkDoc accounts are also facing this ?

  • Hi, if you have already verified that no other parent folders (at any level of the hierarchy down to the root folder) has not been already shared, I suggest to open a support case via this link.

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠