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First of all, you can view the system log to see if there are any errors on the instance: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/TroubleshootingInstances.html#troubleshooting-retrieve-system-logs
Secondly, you can view the detailed system log files to troubleshoot the issue
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For Linux systems, you can search files under
/var/log(e.g./var/log/syslog) -
For Windows systems, you can search the Windows Logs from Event Viewer (https://docs.microsoft.com/en-us/shows/inside/event-viewer)
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