Neptune Notebooks and Graph Explorer Fail to Launch

When trying to launch Juptyer, Jupyter Lab, Graph Explorer, Start, Stop or Delete Neptune Notebooks with the Status of 'Ready', I'm blocked by a pop-up disclaimer stating:

"Notebook status must be Ready while the current status is undefined"

I have rebooted, started, stopped these instances connected to the notebooks, gone into Sagemaker and started, stopped these notebooks, created new DB Clusters and instances w/ notebooks, to no avail.

Is there a solution to this problem? If this is simply a UI bug, is there any other way to access Graph Explorer?

주제

데이터베이스

태그

아마존 Neptune

언어

English

David

질문됨 5달 전233회 조회

2개 답변

최신
최다 투표
가장 많은 댓글

이 답변이 도움이 되었나요?커뮤니티가 여러분의 지식을 활용할 수 있도록 정답을 찬성하세요.

수락된 답변

This is a bug that we also discovered early this morning. A fix has been submitted and is currently rolling out to all regions.

To access Graph Explorer, for now, go to the SageMaker console and open the Notebook instance as if you're opening it to use Jupyter. After Jupyter is open, change the URL to:

https://<your_notebook_endpoint>/proxy/9250/explorer/

That should open Graph Explorer.

Taylor-AWS

답변함 5달 전

전문가

Giovanni Lauria

검토됨 한 달 전

I tried this, and it does boot into Graph Explorer, but I'm now stuck in a loop where its asking me to synchronize my database, then fails everytime.

David

답변함 5달 전

Taylor-AWS
5달 전
Looks like the original issue should be fixed now. If you pull up developer tools in your browser, which request do you see failing and what is the error response that you're seeing? Are you seeing any issues when using the Jupyter magics from the same instance (able to validate connectivity)?

Neptune Notebooks and Graph Explorer Fail to Launch

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