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What are uifn numbers?
UIFN numbers, or Universal International Freephone Numbers, are a type of global toll-free number that can be dialed from multiple countries. They allow businesses to have a single number that customers from different countries can use without incurring any charges. UIFNs are registered through the International Telecommunication Union (ITU).
How much does it cost?
The cost of UIFN numbers can vary based on several factors, including the country from which the call is made, the duration of the call, and any additional services used with AWS Connect. Detailed pricing information can be found on the AWS Connect pricing page. It's important to note that UIFNs can sometimes have higher costs than regular toll-free numbers.
How is the quality of calls?
The quality of calls using UIFNs with AWS Connect is generally good, as AWS has a robust infrastructure and global network. However, call quality can also depend on factors such as the caller's internet connection and the specific setup of your AWS Connect instance. It's advisable to test call quality in your specific environment to ensure it meets your needs.
