"Session expired" errors from Amazon Connect

I get a "Session expired" error message when I try to click on the Access URL from Amazon Connect and I can only be able to access it through an emergency login. Why am I receiving this error, and how do I resolve the issue?

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애플리케이션 통합 비즈니스 애플리케이션 관리 및 거버넌스

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아마존 Connect AWS 계정 관리

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English

Manikandan

질문됨 5달 전370회 조회

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Hope this helps

Amazon Connect does not support reverse federation. That is, you can't login directly into Amazon Connect. If you tried, you'd get a Session Expired message. The authentication should be done from the Identity Provider (IdP) and not the Service Provider (SP) (Amazon Connect).

https://repost.aws/knowledge-center/connect-resolve-session-expired-errors https://docs.aws.amazon.com/connect/latest/adminguide/configure-saml.html

Manoj Kengudelu

답변함 5달 전

If you’re Connect instance is SSO enabled you will need to use your SSO URL to authenticate and not the direct URL you are clicking on.

David

dmacias

답변함 5달 전

"Session expired" errors from Amazon Connect

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