Your AWS CloudShell data is scheduled for deletion on October 1, 2025

Question

Hi there

I received the following... see copy and paste below. I clicked on the link to go my account health. But I don't understand what to do from there.
How do I do this:  
"To stop this deletion, users that are listed in the Affected Resources tab need to launch CloudShell [2] in the ap-southeast-2 Region."

I've tried looking for resources on it, but I'm absolutely lost as to the next steps. All I know how to do is upload files to my buckets. That's about the extent of my knowledge and all I use it for, so my clients can access files.

I did reply to the email to ask for support, but the email came back saying the aws email address that the email was sent from was not found.

I'd appreciate some help to prevent the deletion. Thankyou so much in advance.

Kind regards and hugs
Mandy

-----------------------

Hello,

Some users of this account have not used AWS CloudShell for over 110 days in the ap-southeast-2 Region. On October 1, 2025 we are scheduled to delete the CloudShell home directory and data of inactive users in the ap-southeast-2 Region.

Important: You can see the list of affected users under the Affected Resources tab in your AWS Health Dashboard [1]. To stop this deletion, users that are listed in the Affected Resources tab need to launch CloudShell [2] in the ap-southeast-2 Region.

AWS CloudShell offers a separate home directory per AWS Region, so the deletion of the home directory will occur only in the AWS Region that hasn’t been used for your CloudShell sessions in over 120 days. If you regularly use CloudShell in other AWS Regions, those separate home directories will not be affected.

Please note that this notification will persist until October 1, 2025, even if the aforementioned steps are completed.

For more information on persistent storage in AWS CloudShell, see Persistent Storage [3]. If you have any questions or concerns, please contact AWS Premium Support [4].

References:
[1] https://phd.aws.amazon.com/phd/home?region=ap-southeast-2#/account/dashboard/scheduled-changes
[2] https://ap-southeast-2.console.aws.amazon.com/cloudshell/home?region=ap-southeast-2#
[3] https://docs.aws.amazon.com/cloudshell/latest/userguide/limits.html#persistent-storage-limitations
[4] https://aws.amazon.com/support

re:Post Agent · Accepted Answer

This notification is about AWS CloudShell's persistent storage deletion policy. CloudShell provides a browser-based shell environment for interacting with AWS services, and it includes 1GB of persistent storage in your home directory for each AWS Region.

When you don't use CloudShell in a specific Region for 120 days, AWS automatically deletes the data stored in that Region's persistent storage. In your case, some users in your account haven't used CloudShell in the ap-southeast-2 (Sydney) Region for over 110 days, so AWS is warning you that their data will be deleted on October 1, 2025.

To prevent this deletion, the affected users simply need to launch CloudShell in the ap-southeast-2 Region. Here's how:

1. Sign in to the AWS Management Console
2. Navigate to CloudShell by clicking on the CloudShell icon in the console navigation bar or by going directly to the CloudShell console in the ap-southeast-2 Region
3. Once CloudShell launches in that Region, the 120-day timer will reset

It's important to note that this only affects data stored in CloudShell's persistent storage in the ap-southeast-2 Region. Your S3 buckets and the files you've uploaded to them are completely separate and will not be affected by this CloudShell data deletion.

If you don't actively use CloudShell and don't have any important data stored in its home directory, you can safely ignore this notification as it won't impact your S3 buckets or any other AWS resources.  
**Sources**  
[CloudShell data is scheduled for deletion | AWS re:Post](https://repost.aws/questions/QUZh7MKEpXShWj_rWtptYAfw/cloudshell-data-is-scheduled-for-deletion)  
[Service quotas and restrictions for AWS CloudShell - AWS CloudShell](https://docs.aws.amazon.com/cloudshell/latest/userguide/limits.html)  
[Getting started with AWS CloudShell - AWS CloudShell](https://docs.aws.amazon.com/cloudshell/latest/userguide/getting-started.html)  
[HI i try to use cloudshell i am getting this error i added  myself in IAM role cloudshell still not working | AWS re:Post](https://repost.aws/questions/QUZeTGxtCTTjek_JWMWjPHUw/hi-i-try-to-use-cloudshell-i-am-getting-this-error-i-added-myself-in-iam-role-cloudshell-still-not-working)

Mandy · Answer

ohhhhhhhhhhh wow, thankyou so much!

I don't know if I have any important data stored in its home directory. I used to use a storage program that utilised buckets that connect to my AWS so maybe it's from that?

In the CloudShell console should I click on any actions?... 
eg.. There's a drop-down list available on the right.

Mandy · Answer

Thankyou so much, Riku. You've been incredibly helpful.
I appreciate that big time.

Riku_Kobayashi · Answer

Hello.

> I don't know if I have any important data stored in its home directory. I used to use a storage program that utilised buckets that connect to my AWS so maybe it's from that?

When you access CloudShell, storage is created for the user who accessed it.  
Storage will be created if you have accessed CloudShell and performed operations in the past.  
This storage will be automatically deleted if you have not accessed it for more than 120 days.  
https://docs.aws.amazon.com/cloudshell/latest/userguide/limits.html  
> If you stop using AWS CloudShell in an AWS Region, data is retained in the persistent storage of that Region for 120 days after the end of your last session. After 120 days, unless you take action, your data is automatically deleted from the persistent storage of that Region. You can prevent removal by launching AWS CloudShell again in that AWS Region. For more information, see Step 2: Select a Region, launch AWS CloudShell, and choose a shell.

> In the CloudShell console should I click on any actions?... eg.. There's a drop-down list available on the right.

Simply open the CloudShell screen with an IAM user who has previously used CloudShell and your data will be retained.  
No other action is required.  
I generally recommend using CloudShell as a temporary shell environment.  
Therefore, please do not store persistent program data or similar data on it.

Your AWS CloudShell data is scheduled for deletion on October 1, 2025

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