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Hi,
I understand you want to access your website from both testabc.com and www.testabc.com. The issue you facing CX is due to CNAME limitation, where CNAME cannot co-exist with another record. To solve this, when DNS is Hosted in R53, we normally advised CX to use A (alias) in root/parent domain. Below will be the necessary steps needed to take when creating an alias[1]:
- Sign in to the AWS Management Console and open the Route 53 console
- In the navigation pane, choose Hosted zones
- Choose the name of the hosted zone that you want to use to route traffic to your Elastic Beanstalk environment
- Choose Create record
- Specify the following values
- Choose Create records [1] https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/routing-to-beanstalk-environment.html#routing-to-beanstalk-environment-get-domain-name
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Hi Lwazi,
Thank you for your reply.
Currently, my CNAME record is working fine. However for my A record value, we have to keep checking up the IP address of the EBS environment, and updating it accordingly. Also, based on the link that you provided, for EBS environment URL that does not include the region, we can only use CNAME to route the traffic via the subdomain, which we have already done so (refer. Record 1). In that case, how should we go about if we want to route traffic to the root domain testabc.com as well.
Thank you.