dynamodb us-east-1 DynamoDB:InternalServerErrorException

Question

Is there a problem with dynamodb in us-east-1? i've been getting the following intermittent errors for the last hour or two:

```
ApolloError: GraphQL error: Service returned error code InternalServerError (Service: DynamoDb, Status Code: 500, Request ID: 7FDI1HEE3LJCU9NH14LRD49KORVV4KQNSO5AEMVJF66Q9ASUAAJG) (SDK Attempt Count: 2)
at new ApolloError (/app/node_modules/aws-appsync/node_modules/apollo-client/bundle.umd.js:85:32)
at new ApolloError (/app/node_modules/aws-appsync/node_modules/apollo-client/bundle.umd.js:85:32)
at /app/node_modules/aws-appsync/node_modules/apollo-client/bundle.umd.js:1039:45
at /app/node_modules/aws-appsync/node_modules/apollo-client/bundle.umd.js:1411:21
at Array.forEach ()
at /app/node_modules/aws-appsync/node_modules/apollo-client/bundle.umd.js:1410:22
at Map.forEach ()
at QueryManager.broadcastQueries (/app/node_modules/aws-appsync/node_modules/apollo-client/bundle.umd.js:1405:26)
at Object.next (/app/node_modules/aws-appsync/node_modules/apollo-client/bundle.umd.js:1462:35)
at notifySubscription (/app/node_modules/zen-observable/lib/Observable.js:135:18)
at onNotify (/app/node_modules/zen-observable/lib/Observable.js:179:3)
at SubscriptionObserver.next (/app/node_modules/zen-observable/lib/Observable.js:235:7)
at /app/node_modules/apollo-link-dedup/lib/dedupLink.js:33:81
at Set.forEach ()
at Object.next (/app/node_modules/apollo-link-dedup/lib/dedupLink.js:33:45)
at notifySubscription (/app/node_modules/zen-observable/lib/Observable.js:135:18)
at onNotify (/app/node_modules/zen-observable/lib/Observable.js:179:3)
at SubscriptionObserver.next (/app/node_modules/zen-observable/lib/Observable.js:235:7)
... collapsed 6 duplicate lines matching above 3 lines 2 times...
at RetryableOperation.onNext [as next] (/app/node_modules/apollo-link-retry/lib/bundle.umd.js:110:30)
at notifySubscription (/app/node_modules/zen-observable/lib/Observable.js:135:18)
at onNotify (/app/node_modules/zen-observable/lib/Observable.js:179:3)
at SubscriptionObserver.next (/app/node_modules/zen-observable/lib/Observable.js:235:7)
... collapsed 6 duplicate lines matching above 3 lines 2 times...
at /app/node_modules/apollo-link-http/lib/bundle.umd.js:127:30
at process.processTicksAndRejections (node:internal/process/task_queues:105:5) {
graphQLErrors: [
{
path: [Array],
data: null,
errorType: 'DynamoDB:InternalServerErrorException',
errorInfo: null,
locations: [Array],
message: 'Service returned error code InternalServerError (Service: DynamoDb, Status Code: 500, Request ID: 7FDI1HEE3LJCU9NH14LRD49KORVV4KQNSO5AEMVJF66Q9ASUAAJG) (SDK Attempt Count: 2)'
}
],
networkError: null,
extraInfo: undefined
}
/app/_utils.js:118
throw new Error(err.message)
```

Chandramouli Pitchaiyappan · Answer

Hi Daniel,

Internal server errors (HTTP 500) in Amazon DynamoDB indicate that the service was unable to process the request. These errors can occur due to several underlying reasons, including transient network issues within the DynamoDB fleet, infrastructure problems, or storage-node–related failures.

When encountering these errors, it is recommended to:
- Check the AWS Health Dashboard for any ongoing service disruptions.
- If no issues are reported, raise an AWS Support ticket for further investigation.

Note: I did not find any service-related issues reported in the AWS Health Dashboard at the time of checking.

Ref: https://docs.aws.amazon.com/amazondynamodb/latest/developerguide/TroubleshootingInternalServerErrors.html

Isaac Behrens · Answer

For health status of AWS services see https://health.aws.amazon.com/health/status.
If you are having specific problems, your best move is to open a support case.

dynamodb us-east-1 DynamoDB:InternalServerErrorException

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