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How did you open the case? Did you go through AWS Console --> Service Quotas ->> Amazon Simple Email Service(Amazon SES) and asked to adjust the quota?
Yes, that's exactly what I did.
Edit: the Service quota page only allows you to open tickets for sending quota or sending rate, not the recipient quota. I therefore opened a more general ticket asking for the increase, referencing the URL I posted above.
Disambiguation of some event types (asynchronous bounces, spam complaints, opens, clicks) for each recipient is not possible because all recipients will have a copy of the message with the same message-id. It is better to send to one recipient at a time to achieve the highest accuracy, resulting in more more accurate list hygiene and engagement metrics. There is no cost benefit of sending to more than one recipient destination in a single API call.
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