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The following procedure can be used to reset the root user's password.
As for the email, it should be delivered to the email you set up when you created your AWS account.
If you have not received an email for more than half a day, we recommend that you contact AWS Support using "Account and billing".
https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_access.html#orgs_manage_accounts_access-as-root
