Why does import fail with Jira data to QuickSight?

I've generated an API token for our Jira board on our Atlassian account. After going on [New Dataset] -> [Jira] in QuickSight, the connection is validated after entering the API token. But this message appears even though I am an admin:

"The SaaS isn’t available. The URL might not be accessible, or the instance might not be available. You can check the service and try again. Contact your data source administrator for assistance."

주제

분석 AWS의 SaaS

태그

분석 아마존 QuickSight AWS의 SaaS

언어

English

AWS-User-8776110

질문됨 2년 전644회 조회

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이 답변이 도움이 되었나요?커뮤니티가 여러분의 지식을 활용할 수 있도록 정답을 찬성하세요.

This is possibly due to JIRA residing in a private network and QuickSight in a public platform.

In order to allow access to QuickSight to connect JIRA in private network - Please try to allow QuickSight IP address in your JIRA application network based on listings here https://docs.aws.amazon.com/quicksight/latest/user/regions.html

전문가

Gokul

답변함 2년 전

rePost-User-7135452
일 년 전
and how can we do this?

Why does import fail with Jira data to QuickSight?

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