Ami importing process stuck on 39%

Hello Team, Hope you are doing good!! I understand that you are trying to import an AMI using our public Document but it is stuck on progress 39 %.

Kindly provide me the below details , so that I can help you with the VMImport.

[1] From which virtualization environment you are trying to import an image ( VMware , Citrix, Microsoft Hyper-V , Microsoft Azure) .

[2] Does it failed with any error message or still stuck with no progress.

[3] Kindly Provide me the Import Disk Format.

[4] OS Detail ( Platform , OS , Version etc)