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Hello,
Generally speaking, this error - Received fatal alert: protocol_version
is usually raised when there is a mismatch found in the SSL protocol version.
To troubleshoot the TLS version we will need to investigate verbose details on the domain/endpoint -
$ curl -v [domain]
And as you may know curl has an option - tls-max
[1] to control the TLS version used, which can be used to then compare what minimum version is the website accepting to confirm if there's a mismatch between the protocol being used and what is being accepted by the website -
$ curl -v [domain] --tls-max 1.2
Important Note - Please do not post any sensitive information about your domain/endpoint, your cURL logs or your AWS resources over re:Post since this is a public platform.
If the suggestions above do not help resolve the issue, we would have to troubleshoot based on your configurations. Could you please create a support case with our premium support team instead so we may discuss details on your resource configurations?
References:
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