Aws X-Ray does not generate insight

0

we are using X-Ray to monitor our services. I would like to use X-Ray insight to watch anomalies in our system. I can see there is some insight in the X-Ray generated a couple of days ago. I deliberately changed some APIs and returned errors(500) to have the X-ray generate insight for me but it did not. I am using "Default" group which insight has been enabled. I should mention that when I switch to the insight panel, I see this error: "Could not retrieve trace data." How can I generate some insights?

  • I am also experiencing this issue. Although the red "Could not retrieve trace data" message only intermittently appears at the top of the page.

Mosi
질문됨 2년 전358회 조회
1개 답변
0

Hi! Please open a ticket with AWS Support and attach your debug logs so the team can investigate the root cause of this issue.

AWS
Carol_A
답변함 2년 전

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠