Fail to Release IP due to rDNS locked out

0

I was not able to release IP in Lightsail due to rDNS locked out, tried to submit the form, wait for 8 days iteration twice for total 16 days and still not able to release. How come AWS support not able to release it it's ec2-18-176-130-93.ap-northeast-1.compute.amazonaws.com domain, any suggestion? https://support.console.aws.amazon.com/support/contacts#/rdns-limits

질문됨 2년 전257회 조회
2개 답변
0

Have you looked at the below KC article:

https://aws.amazon.com/premiumsupport/knowledge-center/ec2-address-errors/?nc1=h_ls

Specifically see the below note from the article:

Note: Removing the rDNS might take a few days to propagate through the system.

If none of this helps then suggest opening a Support case.

profile pictureAWS
전문가
답변함 2년 전
  • I have wait for 7 days for each iteration, and tried twice for total 16 days. Here's the reply from AWS Trust & Safety

    "We have removed the reverse DNS record you requested! Please note that propagation of this update to DNSBL services that Amazon works with may take up to A WEEK."

0

Do you still experience the issue? Our record shows that there is no rDNS associated with the ip address. The ip address was also released from the account

AWS
답변함 2년 전
  • That is resolved by lightsail support, AWS Trust and Safety should have better way to resolve it instead of having user to submit billing support ticket since regular user can't even open the technical ticket for AWS

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠