The screen does not show up in AppStream 2.0
Overview
The AppStream 2.0 screen (Windows) does not show up in a browser even after signing into the AppStream's UserPool account. I encountered this bug in us-west-2 a few weeks ago, so I set up a new stack and fleet in us-east-1 to make it work.
Today (2022-06-24 PST), my us-west-2's session was expired, so I logged in to the account and encountered the same issue again. From this point, I cannot get into the AppStream's Window screen.
Repro steps
I do not know the reproducible steps, but it seems that AppStream is stuck in this situation after session gets expired.
- Open the link from the AppStream invitation email.
- Sign in to the AppStream using the UserPool account.
- The Windows screen does not show up.
##* Expected behavior:* The application selection page (or the previous session's Windows screen) should appear in a browser.
Actual behavior:
The browser shows a plain dark-navy screen (AppStream's background color) and outputs the following errors in the browser console:
Error: Template (/appstream/views/directives/notification.html) could not be loaded. TypeError: Cannot read properties of undefined (reading 'ownerDocument')
{code: 2, message: 'Display channel is not available.'}
Notes
- OS: macOS Big Sur 11.6.5
- Browsers: Chrome 102.0.5005.115 and Firefox 101.0.1
- Reproducible in an Incognito/Private window. I also removed the cookie/local storage and tried again.
- 최신
- 최다 투표
- 가장 많은 댓글
Please submit a support request to figure out what's going on to get it resolved. This is definitely not a standard error.
Workaround
Creating a new stack with an existing fleet mitigated the issue.
I'll submit a support request if the issue happens again. The only information is the following error in the browser console:
Error: Template (/appstream/views/directives/notification.html) could not be loaded. TypeError: Cannot read properties of undefined (reading 'ownerDocument')
{code: 2, message: 'Display channel is not available.'}
