Getting AWS Credits breaks Cost Explorer - zero daily totals

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In Billing And Cost Management I do get a monthly amount, and a service break down per month. But this is not detailed enough, which is why I use Cost Explorer.

If I go back a year, I see a nice bar graph, showing segments for each service I used, and a total for the month when hovering. However, since September 2023, when we received an AWS credit, there are no more bars, each month was zero. When I use cost explorer, each service's daily cost is zero. How can I tune my usage of AWS to reduce the amount taken from my AWS Credits each month if I don't know how much I am paying?

AWS needs to fix this bug ASAP.

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Have you tried excluding "Credit" under Charge Type filter?

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Steve_M
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Thanks. I have given Feedback on that page. I'll add to this thread if/when I hear something back.

Also, just because you have AWS Credits doesn't mean your costs go away, so they should always be shown - not optionally. It's only in the actual billing that AWS Credits should show up. But perhaps a note on the page saying you have $nnnn.nn credits remaining would be helpful. -$0.00 isn't helpful.

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  • I've deleted my answer (to which your answer is itself a reply) as it may cause confusion to anybody who finds this answer in the future.

    @AWS-User-alantam is completely correct in his answer.

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Thank you for the suggestion. You are correct!

It is a bit strange to show how much extra you are charged by default, in this case nothing, instead of how much the services cost. It's called "Cost Explorer", not "Charge Explorer"!

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