Cannot Connect to Running Lightsail Instance after taking Snapshot

0

Hi,

As stated in the title - Last week I took 2 snapshots of my instance (both a regular one and then a Sysprep one) as we are planning to upgrade to a new instance. However, now when I try to access my instance, even though it says it is running and I have tried restarting numerous times, I cannot connect. Accessing through a web browser just brings up a blank screen, and trying to access through RDP gives the error:

Session Ended.

You have been disconnected because another connection was made to the remote PC.

Error code: 0x516

Extended error code: 0x0

Activity ID: {3c41404e-e8bc-4449-bcdb-542c6aa60000}

Have I erred in creating the sysprep snapshot? I assumed that was just a backup but it seems like I have to just go ahead and get the new instance running before I can do anything.

질문됨 2년 전335회 조회
1개 답변
0
AWS
Alex
답변함 2년 전
  • Hi, yes this is the guide I followed to create the snapshots and everything seemed to work fine until I got to the "Next Steps" section, which is where I am stuck now with not being able to connect to the instance.

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠