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For TLS error, You can check below 2 possible causes and solutions. https://docs.aws.amazon.com/vpn/latest/clientvpn-admin/troubleshooting.html#client-cannot-connect
Ref: https://docs.aws.amazon.com/vpn/latest/clientvpn-admin/troubleshooting.html https://docs.aws.amazon.com/vpn/latest/clientvpn-user/common-troubleshooting.html
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I have gone through these debug process and have tried different networks. Nothing has changed on my local firewall and we have not changed the network ACL for the VPN subnet. We are not getting a TLS negotiation and this was reported to us on 5/27 by our end users. I would think that we would see connection attempts in Cloud watch but there is nothing.
Based on out testing with TCPDump we are not receiving any packets back from the VPN service.