How to get my AWS account working back after 400 bad request at some Console pages?

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(Probably this bug happened after I erased cookies from my browser.) When I open in AWS Console CloudFront support or billing or try to register as an IQ expert I see error 400. Also, CloudFront says:

There seems to be a problem with your session. Please try again in a few minutes or login again. If the problem persists try clearing your browser cookies.

Logging again with or without erasing my cookies again does not help. "Enhanced tracking protection" in my Firefox is off for AWS Console. I can't even contact support to tell them about the trouble.

2개 답변
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Please check out the following article for some assistance with the issue you're facing: https://aws.amazon.com/premiumsupport/knowledge-center/aws-service-status/. If you have trouble reaching out for help from the Support Center, kindly use the following contact form instead: https://support.aws.amazon.com/#/contacts/aws-account-support.

AWS
전문가
답변함 2년 전
0

Hello AWS Community,

I am experiencing a persistent issue accessing AWS Lightsail at https://lightsail.aws.amazon.com/ls/webapp/home, despite being able to log in to the main AWS console (console.aws.amazon.com) without any issues.

When attempting to access Lightsail, I encounter the following error message:

There seems to be a problem with your session.
Please try again in a few minutes or login again.
If the problem persists try clearing your browser cookies.

Steps I've Already Tried:

  1. Cleared browser cookies and cache.
  2. Attempted access using multiple browsers (Chrome, Firefox, Safari).
  3. Changed network environments, including switching to a phone hotspot.
  4. Disabled ad blockers and similar extensions.
  5. Switched DNS settings.
  6. Attempted logging in and out, and also tried switching AWS regions within the AWS console.

Additional Information:

  • I have verified that the AWS service health dashboard shows no current issues with Lightsail.
  • The problem persists across all AWS regions in the US.

Request:

Could anyone please provide insights or further troubleshooting steps I might consider to resolve this session issue with Lightsail? Any advice or shared experiences with similar issues would be greatly appreciated!

Thank you in advance for your assistance!

Cutek
답변함 5일 전

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