Stop charging bill

0

Hello, AWS support,

I hope this msg finds you well.

My company started testing the Amazon sensor (Monitron), and we were informed that there was no cost to use the sensors. However, to my surprise, I figured out today that we have been charged for the last four months of 2024 (Jan, Feb, Mar and Apr).

Can you please check what is happening and stop charging us ASAP?

I’m looking forward to hearing from you. Regards,

  • Account Managers (AMs) are your primary point of contact with AWS for business or technical matters. You can as well open a ticket to AWS on this matter explaining this to them

  • Hello Marcos, there is no way I can know your account manager. For example, in my company, when we migrated to the cloud, we were assigned an account manager from Amazon. We can connect with them anytime we need to make changes or escalate an issue because we have invested a lot in AWS

Marcos
질문됨 한 달 전109회 조회
2개 답변
1
수락된 답변

Double-check your AWS billing statements to ensure that the charges are indeed related to the Monitron sensors also you could also contact you account manager from AWS explaining this to him. A service fee is charged per every Amazon Monitron Sensor in use :- https://aws.amazon.com/it/monitron/pricing/ . Please contact your account manager representative in AWS

profile picture
전문가
답변함 한 달 전
profile picture
전문가
검토됨 한 달 전
profile picture
전문가
검토됨 한 달 전
  • I'm based in Dublin, Ireland. Who is my account manager, and how can I contact him?

0

A service fee is charged per every Amazon Monitron Sensor in use :- https://aws.amazon.com/it/monitron/pricing/ . Please contact your account manager representative in AWS

답변함 한 달 전
  • Sorry but you didn't answer my question. I'm based in Dublin, Ireland. Who is my account manager, and how can I contact him?

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠