AWS RESTORE BACKUP FROM PROTECTED RESOURCE

This error usually occurs when a customer is not using the correct fields such as a host and the path in the restore.

You can find the path and host details in the console by navigating as below.

AWS backup console --> Select Hypervisors --> Choose the correct Hypervisor --> under "Connected virtual machines" section --> you should see 'Host' and 'Path' which are supposed to be used.

General resource: https://aws.amazon.com/blogs/storage/backup-and-restore-on-premises-vmware-virtual-machines-using-aws-backup/

The path can be seen from the details page of the original VM that you are trying to restore. You should use the same path. Note: The PATH format is /{datacenter}/vm/{folder designation if applicable}/{2nd level folder}

Restoring VM documentation: https://docs.aws.amazon.com/pt_br/aws-backup/latest/devguide/restoring-vm.html

Have you confirmed that you have a supported version of VM backuped?

AWS Backup can back up and restore the following virtual machines: VMware ESXi 6.7, 7.0, and 8.0 VMs running on NFS, VMFS, and VSAN datastores on premises and in VMC on AWS. In addition, AWS Backup supports both SCSI Hot-Add and Network Block Device Secure Sockets Layer (NBDSSL) transport modes for copying data from source VMs to AWS for on-premises VMware. To protect VMs on VMware Cloud on AWS, AWS Backup supports Hot-Add mode.

AWS Backup supports virtual machines managed by a VMware vCenter, including vSphere 8. AWS Backup supports VM virtual disk sizes that are multiples of 1 KiB.

AWS Backup does not support RDM (raw disk mapping) disks or NVMe controllers and their disks.

Note: VMs with independent-persistent and independent-non persistent disk modes are not supported.

Reference: https://docs.aws.amazon.com/aws-backup/latest/devguide/vm-backups.html#supported-vms

Are you trying to restore to a full VM, EC2 instance, or is itan EBS volume? Is it a Windows or Linux Machine? Are you trying to restore using AWS Backup API, CLI, or SDK? Here is the step-by-step bloqpost for Backup and restore on-premises VMware virtual machines using AWS Backup. Please check if it can help you on the troubleshooting. https://aws.amazon.com/pt/blogs/storage/backup-and-restore-on-premises-vmware-virtual-machines-using-aws-backup/#:~:text=Perform%20a%20restore%20virtual%20machine,then%20select%20the%20Restore%20button.

Did you try to restore to another VM? Did you check if it is happening to restore backup from any other source VM? Double check the configuration: 1-Verify that the IAM (Identity and Access Management) user or role you are using to perform the restore has the necessary permissions to create VMs on your ESXi host. 2-Check the configuration of your ESXi host, ensuring that it's in a healthy state and has adequate resources available for the restore operation. Review the logs on both your AWS Backup and ESXi host for any additional error messages or clues about the failure. 3-AWS Support: If the issue persists and you cannot identify the root cause, consider reaching out to AWS Support for further assistance. They can provide more detailed guidance based on your specific setup and any potential AWS-specific issues.