any chance to refund for sms charge

0

Recently, in a service that uses aws to send sms, we have confirmed that a large amount of sms occurs when the number is not the number requested through our service. Is there any chance that I can get a refund for this case? If so, how can I proceed?

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0

We recommend that you consult with AWS Support under "Account and billing".
Depending on the nature of the claim and the problems encountered, they may be able to offer partial refunds or other services.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

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