DKIM configuration is not successful even after adding DKIM records

DKIM configuration is not successful even after adding DKIM records for the domain abcdefh.com . We are getting an error while sending any email as "diagnosticCode": "smtp; 550-5.7.26 Unauthenticated email from abcdefh.com is not accepted due to\n550-5.7.26 domain's DMARC policy. Please contact the administrator of\n550-5.7.26 abcdefh.com domain if this was a legitimate mail. Please visit\n550-5.7.26 https://support.google.com/mail/answer/2451690 to learn about the\n550 5.7.26 DMARC initiative. n3-20020a170902e54300b0017cb3aec328si12748332plf.279 - gsmtp"

주제

프론트엔드 웹 및 모바일 비즈니스 애플리케이션

태그

아마존 심플 이메일 서비스 아마존 WorkMail

언어

English

AWS-User-2925357

질문됨 2년 전406회 조회

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Hi,

I'm sorry to hear you're experiencing problems with configuring your DKIM records. The error seems to come from an incorrectly configured SPF record. Can you check if you SPF record allows Amazon to send email for your domain?

Kind regards, Robin

전문가

robinkaws

답변함 2년 전

AWS-User-2925357
2년 전
Hi Robin, Thank you for addressing our issue. We have checked about the adding of SPF record and its been taken care of. Even after adding the correct SPF record, its still not configured.
robinkaws 전문가
2년 전
Hi,

Are there any missing configurations reported on the domain details page in the WorkMail console?

Robin
AWS-User-2925357
2년 전
Hi Robin, There are no any missing configurations, we have cross checked. The DKIM and SPF records are been added correctly. Even though the DKIM is not configured. What else can be reason for the failure of DKIM configuration.

DKIM configuration is not successful even after adding DKIM records

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