Using same authentication with cognito and amazon connect in a app-web

Hello,

I have an app web that requires authentication with cognito and I want to login in the custom ccp from Amazon Connect simultaneously. I don't want the user to login twice. Is it possible to use some jwt token or something with the connect streams for it?

I'm interested in hearing any other approach to the problem that works. (Without cognito...idk)

Thanks !

주제

보안, 신원 및 규정 준수 애플리케이션 통합 비즈니스 애플리케이션

태그

아마존 Cognito 아마존 Connect

언어

English

PabloMartinez

질문됨 2년 전721회 조회

1개 답변

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최다 투표
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이 답변이 도움이 되었나요?커뮤니티가 여러분의 지식을 활용할 수 있도록 정답을 찬성하세요.

I believe by Amazon Connect Custom CCP you mean this. If that be the case, you can use "Post authentication Lambda trigger" to then authenticate with Custom CCP. The UI code there can also be modified a bit to authenticate with the same Cognito instance using the same creds.

전문가

Parnab

답변함 2년 전

Carlos Garces
2년 전
How can I login from lambda (backend) into a web application (front end)? There is some type of authentication token? In the sample app that you have provided the login into Amazon Connect Custom CCP is done by the UI.

Using same authentication with cognito and amazon connect in a app-web

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