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답변함 5년 전
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Thank you Dan for your reply.
Sorry for my poor English.
I didn't look your url page.
I would like to know the number of the concurrent calls limit for the instance.
I'll examine this page.
Thank you again!
Kenji
답변함 5년 전
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Hi Kenji,
No worries at all... Amazon Connect has "service limits", the concurrent calls by default is 100. This can be increased by raising a Service Limit Increase request
See here for detsils: https://docs.aws.amazon.com/general/latest/gr/aws_service_limits.html#limits_amazon_connect
Thanks
Dan
답변함 5년 전