emails from the AWS workmail failing due to poor reputation of domain used in message transfer

I'm seeing the following error when I try to send email from my workmail account. I'm not sure what to do about it. Has my account been hacked and is sending out bulk spam?

An error occurred while trying to deliver the mail to the following recipients: name@domain

2022-08-25 11:47:59 : An error occurred while trying to deliver the mail to the following recipients: name@domain

Technical report:

Reporting-MTA: dns; a11-173.smtp-out.amazonses.com

Action: failed Final-Recipient: rfc822; name@domain Diagnostic-Code: smtp; 554 Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer Status: 5.3.0

rePost-User-9340679
2년 전
This is resolved. For posterity, I entered my AWS WorkMail account > Domains > and changed Default domain from the default (namecloudmail.awsapps.com) to the domain I had registered in the service.

Can't be sure if this was a transient issues unrelated to the domain and I co-incidentally made the above change or not, but if you are having this issue, try it.

주제

비즈니스 애플리케이션

태그

아마존 WorkMail

언어

English

rePost-User-9340679

질문됨 2년 전195회 조회

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changed Default domain from the default (name.awsapps.com) to the domain I had registered in the service

rePost-User-9340679

답변함 2년 전

HI,

Good to hear you're issue has been resolved and your outgoing messages are no longer being marked as spam. The free awsapps.com domain is not recommend to be used in production. It's a domain that is intended for testing and is restricted in terms of volume.

Kind regards, Robin

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robinkaws

답변함 2년 전

emails from the AWS workmail failing due to poor reputation of domain used in message transfer

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