Hello guys,
I am writing you since I have no answer regarding my "get out of sandbox" request since 2nd November.
I also already opened another support case, asking the question, why I get no answer.
I provided all the necessary Informations (as I got an immediate response at first which I also answered with all the needed information right away) and I want to quickly start my mail Marketing. So I wonder if it is normal to wait that long?! It is sait it takes 24 hours but now its already 5 days. :-( And I dont know why.
Status is: customer action completed
Case ID: xxxxxxxxx
Anyone got help?
Thank you so much
Miriam
*Edit: Removed Case ID - Ben G.
