Pinpoint number in Australia

Question

Hello.

I'm trying to set up sending one-time passwords via SMS for Asia Pacific (Sydney), but I've run into a problem that I can't create an Australian (+61) phone number via Pinpoint using the Request phone number button. I tried to change the console region to Sydney but it didn't help.

Please tell me how to create an Australian phone number or can I use another country number for this or do I need to do it through 10DLC campaigns.

Answer

Per https://docs.aws.amazon.com/pinpoint/latest/userguide/settings-sms-request-number.html

If you want to purchase a phone number for a country that isn't listed on this page, or if you want an SMS-enabled phone number, you must open a case with AWS Support. For more information about opening an AWS Support case to request dedicated SMS long codes, see [Requesting dedicated long codes for SMS messaging with Amazon Pinpoint](https://docs.aws.amazon.com/pinpoint/latest/userguide/channels-sms-awssupport-long-code.html). For more information about opening an AWS Support case to request dedicated SMS long codes, see [Requesting short codes for SMS messaging with Amazon Pinpoint](https://docs.aws.amazon.com/pinpoint/latest/userguide/channels-sms-awssupport-short-code.html).

Pinpoint number in Australia

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