Scan to SMB Folder on FSX for Windows File Server

0

We are currently facing an issue with setting up scan-to-folder functionality on AWS FSx for Windows File Server.

When attempting to use the scan-to-folder feature on our Sharp copier, we receive the following error message: "Account name or authentication password is invalid. Consult your network administrator." To troubleshoot this, we ran a packet capture and found that the error received is "Tree Connect Response, Error: Status_Access_Denied."

Steps we have tried so far:

  • Verified that the account being used for authentication has full access permissions to the designated folder on the FSx file server share.
  • Tried using the IP address of the server instead of the DNS name
  • Used domain admin credentials and still received an authentication error It's worth noting that this was working perfectly fine on our on-premises server before migrating to FSx.

Has anyone encountered a similar issue or can offer any suggestions on what might be causing this problem?

gsloan
질문됨 일 년 전538회 조회
1개 답변
2
수락된 답변

This could be due to SMB encryption enabled on FSx if the scanner does not support SMB encryption. You can try and disable encryption of data on the FSx with the below command using the CLI for remote management on PowerShell:

PS>Set-FSxSmbServerConfiguration -EncryptData $False

https://docs.aws.amazon.com/fsx/latest/WindowsGuide/manage-encrypt-in-transit.html

AWS
bodep
답변함 일 년 전
profile picture
전문가
검토됨 2달 전
  • Thank you so much! As soon as I ran that script, everything worked!

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠