We are currently facing an issue with setting up scan-to-folder functionality on AWS FSx for Windows File Server.
When attempting to use the scan-to-folder feature on our Sharp copier, we receive the following error message: "Account name or authentication password is invalid. Consult your network administrator." To troubleshoot this, we ran a packet capture and found that the error received is "Tree Connect Response, Error: Status_Access_Denied."
Steps we have tried so far:
- Verified that the account being used for authentication has full access permissions to the designated folder on the FSx file server share.
- Tried using the IP address of the server instead of the DNS name
- Used domain admin credentials and still received an authentication error
It's worth noting that this was working perfectly fine on our on-premises server before migrating to FSx.
Has anyone encountered a similar issue or can offer any suggestions on what might be causing this problem?
AWS 공식업데이트됨 3달 전
Thank you so much! As soon as I ran that script, everything worked!