Unexpectedly, the proctor abruptly terminated the SAA-03 exam without providing any clear reason. Although he did give me a case number, regrettably, I cannot recall the exact details of it.

Question

Unexpectedly, the Pearson vue proctor abruptly terminated my 'Amazon AWS Certified Solutions Architect - Associate SAA-C03 Exam' without explanation. Although he provided a case number, I'm unable to recall the details, as I completely lost it.

During the exam, there was some background noise from outside my home, and I briefly conversed with the proctor. After a while, the proctor sent me a message with a case number. However, he closed the message before I could note down the number, and it slipped my memory.

I kindly request the opportunity for another chance or a refund of my $75 exam voucher. Your assistance in this matter would be greatly appreciated.

Accepted Answer

Hi, sorry to hear that. Please engage the Training and Certification team through https://support.aws.amazon.com/#/contacts/aws-training.

Answer

The online testing system of Pearson VUE is currently malfunctioning. It is crucial for Amazon to conduct comprehensive training sessions for AWS testing and ensure that all proctors successfully pass a certification process on proper test proctoring. Pearson employs numerous proctors who lack common sense when administering tests, leading to emotional distress for test-takers. It is my hope that these proctors receive improved training for more effective and considerate test administration.

Unexpectedly, the proctor abruptly terminated the SAA-03 exam without providing any clear reason. Although he did give me a case number, regrettably, I cannot recall the exact details of it.

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