AWS Backup for SAP HANA - Error in registeration process
Hi all,
we have a problem setting up backup on AWS. We want to use the AWS Backup service and have followed this documentation. https://docs.aws.amazon.com/sap/latest/sap-hana/aws-backint-agent-backup.html#backint-backup-prerequisites
Now we are at the point: Register your SAP HANA database with AWS Systems Manager for SAP.
During registration we get the following error:
"Operation": { "Id": "xxxxx", "Type": "REGISTER_APPLICATION", "Status": "ERROR", "StatusMessage": "An internal error occurred.", "ResourceType": "APPLICATION", "ResourceId": "HANAREGISTRATIONTEST6", "StartTime": "2023-07-24T14:57:57.487000+00:00", "EndTime": "2023-07-24T14:58:27.523000+00:00", "LastUpdatedTime": "2023-07-24T14:58:27.523000+00:00" } }
We have checked the prerequisite points listed in the doc and could not find any discrepancies.
Does anyone have any idea how to solve the error?
Thank you very much, Katz
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Hi Katz,
Have a look at https://boto3.amazonaws.com/v1/documentation/api/1.26.101/reference/services/ssm-sap/client/register_application.html
it gives 3 prereqs:
The SAP application you want to register with AWS Systems Manager for SAP is
running on Amazon EC2.
AWS Systems Manager Agent must be setup on an Amazon EC2 instance along
with the required IAM permissions.
Amazon EC2 instance(s) must have access to the secrets created in AWS Secrets
Manager to manage SAP applications and components.
Do you satisfy them all ? #1 is obvious. #2 & #3 are the real ones. On #3, make sure to use the EC2 execution role that you assigned to your EC2 instances for it to work.
Best
Didier
Please take a look at SSM discovery log under /usr/bin/ssm-sap/logs/discovery.log The discovery log contains additional information on registration status which will be helpful to troubleshooting further.
Step-1: Prerequisites for SSM for SAP: https://docs.aws.amazon.com/ssm-sap/latest/userguide/get-started.html
Step-2: Discovery and Registration SAP HANA Database using ssm-sap CLI: https://docs.aws.amazon.com/ssm-sap/latest/userguide/register-database.html
Step-3: Setup AWS Backup for SAP HANA on Amazon EC2 https://docs.aws.amazon.com/aws-backup/latest/devguide/backup-saphana.html
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Hello Didier, thank you for the feedback. I have checked all permissions and also assigned the administrator permission to the EC2 instance. (For test) But unfortunately the error still persists. I also testet the "get-secret-value" command on my EC2 Instance. It works.
This is the Output:
aws secretsmanager get-secret-value \
{ "ARN": "arn:aws:secretsmanager:eu-central-1:1111111:secret:TEST-jz0okG", "Name": "TEST", "VersionId": "03370794-40c0-47df-b436-cf0f7723232a", "SecretString": "{"username":"XXXX","password":"XXXX"}", "VersionStages": [ "AWSCURRENT" ], "CreatedDate": "2023-07-24T16:11:52.082000+02:00" }
Kind regards, Katz