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Registration in AWS End User Messaging Required an update but doesn't allow to edit
I've an already existing registration in AWS EUM, but I tried to change the SenderID and save the form.
Now it gives me an error (requires update), but if I try to change the value to the old one, the form is not editable.
How can I solve this?
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I understand you're facing an issue with editing a registration in AWS End User Messaging SMS. Let me help you with that.
When a registration requires updates, it typically allows editing. However, if you're unable to edit the form, there might be a specific reason for this. Here's what you can try:
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Check the registration status: Make sure the status is "Requires Updates". If it's in a different state like "Reviewing", you won't be able to make changes.
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Look for warning icons: Fields that require updates usually display a warning icon with a brief description of the issue. Focus on these fields.
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Discard the current version: If the registration status is "Submitted", you can discard the current version of your registration. This allows you to make necessary updates and resubmit. To do this:
- Open the AWS End User Messaging SMS console
- Go to the Registrations table
- Select your registration
- Choose "Discard version"
- Type "discard" in the confirmation window
- Confirm the action
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If none of the above work, you may need to contact AWS support for assistance, as there might be a technical issue preventing you from editing the form.
Remember, when you do get to edit the form, double-check all fields before resubmitting to ensure everything is correct. This will help avoid further issues with your registration.
If you successfully edit and resubmit the registration, it will go back into the review process. During this time, you won't be able to make further changes until the review is complete.
Sources
Edit a registration in AWS End User Messaging SMS - AWS End User Messaging SMS
Check a registration's status in AWS End User Messaging SMS - AWS End User Messaging SMS
Discard a registration's current version in AWS End User Messaging SMS - AWS End User Messaging SMS
