We're currently downloading your exam files: 0% OnVUE

Hello

I scheduled my exam for today at 9:15 am, passed all system verification steps, identity and network completed successfully. the last steps were blocked with a message "We are currently downloading your exam files: 0%" no progress in 1 hour.

I reconnect to my AWS account and I try to reschedule my exam, but OnVUE block me since I have failed to load my exam.

![Capture d'écran 2023-11-29 091025!](C:\Users\CIAM Solutins\Desktop\Capture d'écran 2023-11-29 091025.png "Capture d'écran 2023-11-29 091025")

How can I retake my exam?

주제

교육 및 자격증

태그

교육 및 자격증

언어

English

Mehdi BENLAKHAL

질문됨 6달 전448회 조회

1개 답변

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이 답변이 도움이 되었나요?커뮤니티가 여러분의 지식을 활용할 수 있도록 정답을 찬성하세요.

Hello.

Regarding retesting, we probably cannot resolve the issue through re:Post, so we recommend that you contact Pearson VUE from the URL below.
https://home.pearsonvue.com/aws/contact

전문가

Riku_Kobayashi

답변함 6달 전

Mehdi BENLAKHAL
6달 전
Hello

I tried to do this many times but the link redirects me to the AWS support page. I can't find any other solution to pass my complaint, so I put this post so that I can have the opportunity to retake my exam.
Riku_Kobayashi 전문가
6달 전
Did you contact support using this email form? https://home.pearsonvue.com/Clients/Amazon-Web-Services/Customer-service/Email.aspx
Mehdi BENLAKHAL
6달 전
No, I don't contact him,from this link. I'm going to do it right now. Thanks

We're currently downloading your exam files: 0% OnVUE

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