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Hi, this forum is not monitored by AWS service teams and support. So, it would be very kind of you to open a Support case via the console of your account to give a chance to this issue to get fixed.
Url is https://support.console.aws.amazon.com/support/home?region=us-west-2#/case/create (adapt with your own region)
Also, thank you for the workaround!
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