Question regarding my app

Question

Hello, I am not a tech founder, but had a delivery app built for iOS and Android with a web based admin panel. What has happened is that I am no longer able to access my admin panels the address is adminpanel.urbangoodzdelivery.com/admin and also I have noticed that none of the vendors show up on the app itself anymore. At first I thought it was a domain issue, but was told it is fine. My next guess is there is something wrong with Twilio but I wouldn't think that Twilio would essentially have my entire app down. My last guess is it may be an AWS problem. Has anyone had this issue or would should I do?

Kidd Ip · Answer

Would suggest try on below first:

1. Admin Panel Access Issue
DNS or Hosting Configuration: Even if the domain is fine, ensure that the DNS settings for adminpanel.urbangoodzdelivery.com are correctly pointing to the server hosting your admin panel.

Server Status: Check if the server hosting your admin panel is running and accessible. If you're using AWS, verify the status of the EC2 instance or other services hosting the admin panel.

SSL Certificate: If your admin panel requires HTTPS, ensure the SSL certificate is valid and not expired.

2. Vendors Not Showing in the App
Database Connection: This could indicate a problem with the database. Check if the database is running and accessible. If you're using AWS RDS, confirm its status.

API Issues: If the app fetches vendor data via an API, ensure the API is functioning correctly and returning the expected data.

Caching: Sometimes, outdated cache in the app can cause data not to display. Try clearing the app cache or reinstalling the app.

Question regarding my app

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