Upon entering my phone number and completing the captcha, an error occurred during the process of requesting a call from AWS

Question

When I attempted to add my phone number, including the country code, and completed the captcha, I encountered an option labeled "Call me now step 4 of 5." However, an error occurred shortly after, stating: "Sorry, there was an error processing your request. Please try again, and if the error persists, contact AWS Customer Support." I kindly request assistance in resolving this issue promptly.

Answer

A suggested resolution to your problem appears in the second part of https://repost.aws/knowledge-center/phone-verify-no-call

> AWS Support can help you to activate your account manually:
> 
>  1. Be sure that you can be reached at the telephone number that you provided for your [AWS account](https://console.aws.amazon.com/billing/home#/account).
> 
> 2. Open the [AWS Support console](https://aws.amazon.com/support/), and then choose **Create case**.
>
> 3. Choose **Account and billing support**.
>
> 4. For **Type**, select **Account**.
>
> 5. For **Category**, select **Activation**.
>
> 6. In the **Description** section, provide a date and time when you can be reached.
>
> 7. In the **Contact options** section, select Chat for **Contact methods**.
>
> 8. Choose **Submit**.
>
> **Note**: You can create a case with AWS Support even if your account isn't yet activated.

Upon entering my phone number and completing the captcha, an error occurred during the process of requesting a call from AWS

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