I verified the account and used it for a few days but then the account was locked.

I verified the account and used it for a few days but then the account was locked. I received an email asking to send 1 bill of visa card, after sending, I was charged 1 USD but my account is still locked. I live in Vietnam so my bill only has name but no phone number and address. Is there any way to unlock my account or refund me, I don't have any bill in this aws account.

Tópicos

Gerenciamento financeiro na nuvem Gestão e governança

Tags

AWS Billing Gerenciamento de contas da AWS

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English

Viggo

feita há um ano295 visualizações

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I'm very sorry for any trouble.

Please connect with our Support team for assistance, you may use this contact form if you're unable to log in: http://go.aws/account-support. They'll have the tools and visibility to review further.

Lex D.

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AWS Support - Lex

respondido há um ano

Viggo
há um ano
I contacted in 3/4/2023 but they forward to program support team. And now 12/4/2023 I don't get any help

I verified the account and used it for a few days but then the account was locked.

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