how to implement If you make 2 wrong entries it says “please try again” it hangs up?

You can use a combination of the following blocks in this order to achieve that desired functionality.

1. Get Customer Input - Use the Default path which is used if a customer enters an unexpected value.

2. Loop - This block provides a counter that increments every time it is reached by a contact. The value to use in this block would be 2. Use the Complete path to route the call to the Disconnect Block.

3. Play Prompt - Use the block to play the Text To Speech (TTS) value of "Please try again."

4. Disconnect - This block will terminate the call.