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Are you using cloudwatch for any metric monitoring of your elastic beanstalk environment or servers? Have you also tried to integrate x-ray to determine further latency problems?
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Hello,
Are you using nginx and configured proxy_pass with upstream server. If so you have some issue on resolving DNS. After a time, the upstream is not reachable and you have to restart to have access again. Is that the issue you have ?
https://distinctplace.com/2017/04/22/nginx-upstream-timed-out/
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