It looks like a lot of people are having this issue but I am not sure what to do and have an urgent deadline. Whenever I try to publish my survey link, MTurk says I have "exceeded my monthly credit limit." I'm not sure what this credit limit is, how I can find it, or how I can change it, and I'm not able to publish the survey. This happens even if I decrease the number of respondents to 1 and the expected cost is $4.31...it still says "exceeded monthly credit limit." I have funding to conduct the survey and a valid credit card is linked to my AWS account. MTurk says "See our FAQs to learn more" but there is no information in your FAQs about monthly credit limits. I already filled out the "Contact Us" form but don't know where to go from here.
AWS OFICIALAtualizada há 2 meses
I'm running into this issue right now. It's like AMZN actually doesn't want you to be a customer. The prepaid system was so simple to use, and they replaced it with something that it utterly broken.