cant access rdp on mac

Question

I have a windows 2019 instance of EC2 and trying to access it via Microsoft Remote Desktop but my connection is denied with the message:  user account used to connect to did not work. Ive followed the instructions on https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/authorizing-access-to-an-instance.html and created and added a new inbound rule with my ip/32 so I could access but I still get the same error upon trying to connect

Answer

The same thing may be happening with the following.  
https://answers.microsoft.com/en-us/windows/forum/all/microsoft-remote-desktop-the-user-account-did-not/2bc32545-3fb8-4e1e-8dda-7251114432c7  
https://www.surfacetablethelp.com/2020/06/user-account-did-not-work-with-microsoft-remote-desktop-in-windows-10.html

Also, if SSM Agent is installed on EC2, you can set the necessary IAM role for EC2 and connect to EC2 in the following way.  
https://docs.aws.amazon.com/systems-manager/latest/userguide/fleet-rdp.html

The IAM policy set for EC2 is "AmazonSSMMManagedInstanceCore".  
By creating and configuring an IAM role for EC2 using this IAM policy, you can enable RDP in Systems Manager.

cant access rdp on mac

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