1 Resposta
- Mais recentes
- Mais votos
- Mais comentários
0
You'll have to look through your CTRs and look for records that AgentConnectionAttempts < 1 and Agent is not set. This will get you a lot more information https://aws.amazon.com/blogs/contact-center/recovering-abandoned-calls-with-amazon-connect/
david
respondido há 9 meses
Conteúdo relevante
- AWS OFICIALAtualizada há 2 anos