SMS sender ID incorrect

• some countries does not support Sender IDs you can check the following link
  first https://docs.aws.amazon.com/sns/latest/dg/sns-supported-regions-countries.html
• Also you can check Sender ID format

yes thank you, I have checked this and my country is indeed approved on the list for sender ID's. Thats why I am a bit lost as to why its not coming through correctly.