Route 52 - turn off privacy

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My Bank needs to see ownership details for a domain before approving a payment gateway.

I turned of privacy protection for this domain in route53, but 3 days later whois is still showing REDACTED FOR PRIVACY.

Is 3 days long enough for propagation?

Do I need to do something else?

I have tried different browsers and cleared cache.

feita há 2 meses145 visualizações
3 Respostas
1

Hi Kymberly,

According to the documentation, If you choose to disable privacy protection, you must disable it for all contacts for a domain. Please double-check that you have disabled privacy protection for all the contacts for your domain.

AFAIK, the propagation time is anywhere between 24-48 hours. Hope this helps.

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respondido há 2 meses
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ESPECIALISTA
avaliado há 2 meses
0

Thanks Mukul

OWNER, ADMIN TECH AND BILL all have privacy protection off

Maybe the propagation processer took the weekend off.

I guess we just have to keep checking.

respondido há 2 meses
  • Hi Kymberly,

    I hope your issue was resolved.

    Let me know if anything is still missing.

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It seems that .org domains do not have the option to turn off privacy for whois. overwriting any console settings. This is now a serious problem

respondido há 2 meses

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