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Hello Alex, I have also tested sample extended CCP using Serverless CCP and amazon-connect-streams
I have created user named "agent1" with Agent security profile permission. After login using "agent1" credentials I observed that "agent1" was able to list and create task templates.
For user permissions you may refer List of security profile permissions
To resolve this permission error kindly check and verify following from your end.
- Please check if agent can able to view and create Task after login using default CCP.
- Check and verify if "Restrict task creation" not enabled under "Contact Control Panel (CCP)" Security profile permissions.
If issue persist I would request you to kindly create support case from the support centre dashboard
Best regards, Shiven D.
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