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Amazon WorkSpaces pricing includes the use of AWS Directory Services for Simple AD and AD Connector (where available).
So your customer won't be paying extra for using AD Connector. For your other question, the customer has to use AD Connector, Simple AD or Microsoft AD.
https://aws.amazon.com/workspaces/pricing/
As side note: Simple AD and AD Connector are made available to you free of cost to use with WorkSpaces,WorkMail, or WorkDocs. If there are no WorkSpaces being used with your Simple AD or AD Connector for 30 consecutive days, you may be charged for this directory as per the AWS Directory Service pricing terms.
Hope this helps.
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