server error and estimated grand billing total

Question

hello, I opened my aws account today, and I found a server on and looking in the invoices I have an estimated grand total of 613.84 USD . i hadn't logged into aws for two weeks and i'm sure i didn't leave the aws server on. but I'm 100% sure I turned it off. there must have been a mistake and I am not going to pay much in excess of what I would have spent on this mistake. is there any way to fix?

Answer

Hello,

I'm sorry for any concern these unexpected charges may have caused.

I think it would be best to reach out to our Support team in order for them to help identify the source of these charges. You can do so by creating a case through the Support Center, here:

go.aws/support-center.

Regards,

\- Craig M.

server error and estimated grand billing total

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