Can we customize Aws Connect Customer Profile?

Question

I have enabled Customer Profile in my Aws Connect instance. When I have enabled Customer Profiles it provides default fields in Customer Profiles to store our customer's data.

**Problem**

I just want to know how I can customize these default fields and want to transform it into my desired/required fields. Please tell me how I can achieve this.

Answer

You likely want to look into PutProfileObjectType API which allow you to add unified data into Customer Profiles.

As a starting point I'd recommend to read our [Blog Post](https://aws.amazon.com/blogs/contact-center/building-unified-customer-profiles-with-amazon-connect/) around using this method to add unified data from third party systems into Customer Profiles.

Can we customize Aws Connect Customer Profile?

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